
2023 In-Person & Virtual Conference:
The Future of
Co-operative Governance
Oct. 27 & 28, 2023 - Mississauga, Ontario

Guest Speakers
Guest speakers are carefully selected to ensure they have the expertise and experience required to provide our delegates with relevant and useful information to their role as Director.

2023 Conference Agenda
THURSDAY, OCTOBER 26
4:00 - 7:00 p.m.
Registration
FRIDAY, OCTOBER 27
8:00 - 9:00 a.m.
Hot Buffet Breakfast
Virtual delegate networking
9:00 - 9:15 a.m.
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Chair's Welcome
9:15 - 10:15 a.m.
10:15 - 10:30 a.m.
Coffee/Tea Break
10:30 - 12:00pm
12:00 - 1:00 p.m.
Hot Buffet Lunch
1:00 - 1:30 p.m.
Plenary 3:
1:30 - 2:45 p.m.
Cybersecurity: The Board's Role
Tracey Nyholt, Techjutsu & Leo Racette, Sudbury Credit Union
2:45 - 3:00 p.m.
Refreshment Break
3:00 - 4:15 p.m.
Plenary 5:
Tackling the Young Membership Shortage
Michelle Christmann, OCA & Kerr Smith, Kerr Smith Creations
4:15 - 4:30 p.m.
Wrap-up
Raffle Draws
Long-Term Service Awards
5:00 - 6:30 p.m.
SATURDAY, OCTOBER 28
7:30 - 8:30 a.m.
Hot Buffet Breakfast
8:30 - 10:00 a.m.
Plenary 6:
People-centered Governance in Co-operatives
Karen Miner & Sonja Novkovic, International Centre for Co-operative Management, Saint Mary's University
Note: Topic will be applicable to all business sectors, but only attending credit union directors will get a 1/2 continuing education credit through CUDA®.
Coffee/Tea Break
10:30 - 12:00 p.m.
Plenary 6 continued
12:00 p.m.
Closing Remarks
Note: The Board Chairs/Vice-Chairs session will be held virtually ton October 11, 2023, from 7:00 - 8:30pm EST.
10:00 - 10:15 a.m.
10:15 - 10:30 a.m.
CUDA® Graduates Ceremony

Event Material
Here you will find the PowerPoint presentations, reading materials and any additional resources for the sessions once they are available.
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Plenary 1
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Plenary 2
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Plenary 3
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Plenary 4
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Plenary 5
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Plenary 6*
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*Note: CUDA® session case studies will be shared with all registrants via email prior to the conference.
Our 2023 Sponsors
We are grateful to the following organizations that have confirmed their support of this year's conference!
CREDIT UNION SPONSORS
As a socio-economic leader, Desjardins actively supports the economic vitality and well-being of the community; they’re always working to positively impact the places where they live and work. Alphonse Desjardins, founder of the credit union, introduced the belief that “a credit union is above all else, an association of people, not dollars”.
STAKEHOLDER SPONSORS
COCKTAIL RECEPTION SPONSORS & CO-HOSTS
Participant Corner
This section contains important information and resources for our virtual and in-person delegates.
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CLICK HERE to access information

The Canadian Credit Union Association (CCUA is the national credit union trade association that provides services to Canada's credit unions, caisses populaires (outside of Quebec) and regional central organizations. CCUA is distinct in its commitment to co-operative values, and is the first national credit union governed organization in Canada.
CCUA Education supports the success of credit union employees and board of directors. They provide best in-class learning solutions for credit union leaders, employees and board directors. Their comprehensive programs are designed specifically for credit unions by industry experts and credit union professionals.